General
Q. How many people will be on my tour?
A.
Groups are broken up into buses and generally there will be no more than 40
people in a group.
Q: My friends booked there ANZAC tours some time ago and I would now like to
join them in the same hotel and bus.
Is this a problem?
A. Providing you let us know at time of
booking that you wish to join your friends or be part of a group then we will do
our best to accommodate you. However if you make a booking close to Anzac Day
then we may have already allocated hotels and bus groups. Once again we will do
our best to accommodate you but we cannot make any promises.
Q. I see that you have ‘Welcome Drinks’ on the 21st April for tours that start
on that day (6 days, 8 days & 15 days). Will I arrive early enough to attend
these?
A.
If arriving on the 21st April and wish to attend these Welcome Drinks then we
recommend that you aim to arrive at the airport by about 4pm as this will ensure
you have enough time to get to the hotel, get checked in, meet with your guide
and get ready for the event.
Q. I want to attend the Gala Dinner on the 22nd April but I am on a tour
starting that day and I want to ensure I arrive in Istanbul in time to attend.
What time would you suggest I aim to be in Istanbul in order to ensure I can?
A.
If arriving on the 22nd April and wish to attend the Gala Dinner then we
recommend that you aim to arrive at the airport by about 4pm if you are flying
as this will ensure you have enough time to get to the hotel, get checked in and
ready for the event. If travelling directly to the hotel then we suggest being
there no later than 6pm.
Q: I am travelling alone and was wondering if you have many people who travel
alone on your tours? Also what are my options for accommodation?
A: Every
year we have many people (both male and female) who travel alone on our tours
and it is a great way to meet new people. In regards to accommodation you can
either pay more for a single room or if you do not mind we can match you up with
someone else who is travelling on their own (same gender) and put you in a twin
or triple room for the lower rate. Please note that this is subject to
availability.
Q: Do I need a Visa to visit Turkey?
A: It
depends on what passport that you are travelling to Turkey on. New Zealand
passport holders do not need a visa and can go straight to passport control.
Other passport holders are required to purchase a visa from the kiosk near
passport control before proceeding through. PLEASE NOTE: If you do need
a visa then please make sure you look for the visa kiosk first before going to
passport control. Unfortunately this is not always clear once arriving so do
not get into the passport control line first. The Visa window has all the
prices for visas listed on the front of it so should be clear.
The following site has more information on visas:
http://www.turkeytravelplanner.com/details/BorderFormalities/index.html
Q: Which currency do I need for Turkey and do I need to Exchange Money before
leaving home?
A. The most
common currency in Turkey is the YTL (New Turkish Lira) although other
currencies are accepted in some shops and restaurants. We recommend for ease
that you use the local currency when paying in cash but you can purchase many
things on credit cards also. We advise all our passengers to carry some cash on
you at all times for small purchases and paying for public toilets etc. At
Ataturk International Airport when you arrive there are a number of ATM machines
that can be used with cards that are set up to be used overseas. You may like to
check with your bank before leaving home if your card is ready for international
use.
Q. I am interested in going on the Bosphorous Cruise and attending the Gala
Dinner, what time do they start and will I arrive in enough time to attend
these?
A. On the 22nd
April we will pick people up from hotels for the Bosphorous Cruise at 2:30pm and
the Gala Dinner will commence at 7.30 pm that evening. You can easily attend
both of these but if you wish to attend the Bosphorous Cruise and you are
arriving on the 22nd then you will need to arrive early. Those people on
tours starting on the 21st April and who have the Istanbul City Tour on the 22nd
then your tour will be finished in time to go on the Bosphorus Cruise as well.
Q. Do we need to give our guides and driver a tip at the end of the tour?
A. Tipping is a big part of life in Turkey and the cost of your tour does
not include any tips or displays of gratitude towards guides and coach drivers.
If you have enjoyed your tour and efforts of these people then please feel free
to give them a tip. The amount is entirely up to you and usually one person
will collect these on behalf of the people in your group.
Accommodation
Q: I notice that some of your tours stay in Edremit away from Gallipoli prior to
Anzac Day. Why is this?
A:
It is
difficult to get good quality accommodation close to the Gallipoli region and as
we visit the battlefields on the 23rd April on most of our tours we want to
ensure that you have decent accommodation to stay at and relax prior to the
overnight stay at Anzac Cove on the 24th. Very few companies who run Anzac Day
Tours stay close to the Gallipoli area unless they are offering a budget
hotel/hostel package. The accommodation we use in Edremit is far superior to
anything else we can find in the Gallipoli/Cannakale area.
In Edremit you will also get to see a different aspect of Turkish life and it
will allow you to compare life in Istanbul versus the rest of Turkey.
Q. If I want to arrive in Istanbul earlier than my tour starts or stay later
after the tour finishes can I arrange accommodation with your company at the
time of booking my tour with you?
A. We can arrange
both pre and post accommodation at our hotels in Istanbul so if you would like
to arrive early or stay later then please let us know and we can arrange that
for you. It is best you let us know at time of booking but if you change your
mind later then we can add this to your tour. We have limited availability of
both pre and post tour accommodation so it is made available on a 'first come
first served basis'. Please do not arrive early without telling us and
expect accommodation to be available because we cannot guarantee that.
We can also arrange arrival airport transfers for our customers booking
pre-tour accommodation (Please see section below regarding Airport Transfers)
Q. I have heard that it is common to leave your passports behind reception at
hotels in Turkey. Is this really the case and is it safe to do so?
A. By law hotels are required to register your details with the authorities
and it is therefore common place to leave your passport with reception and it
can be collected either on departure or once this registration has been done.
This is for your security and your passports are kept safe with reception staff
so there is no need to worry.
Transport &
Travelling
Q: I have heard from friends that the ferry crossings at Gallipoli can sometimes
be very crowded. Will this affect travelling times and is there any risk of us
missing the Anzac Day Commemorations?
A. The ferry
crossings between Eceabat (Gallipoli Peninsula) and Canakkale (Mainland) can be
very busy during the Anzac Day period. Unfortunately our travelling times are
dependent on the ferry running properly and subject to the number of buses
trying to cross so therefore times given are best estimates. We ensure that on
the night of the 24th we leave with ample time to spare so we can get to the
ferry early. We do our best to ensure all times quoted in itineraries are
accurate but due to this being a busy time delays are unavoidable.
Q: Do you have toilets on your buses and are there regular toilet stops during
long journeys?
A:
Unfortunately it is not common to have toilets on buses in Turkey so it is very
hard for us to provide. However we will stop at regular stops along the way so
all passengers can use toilet facilities.
Q. What time do we depart for Gallipoli on the 23rd April?
A. This will be
an early departure for the battlefields after breakfast and your guide will
discuss the timing with you the night before. It is essential that we keep to
set times as the earlier we leave the more time we can spend looking around the
Battlefields. It is also not fair on the majority of customers if we
have to wait for some people so we place the responsibility of being on the bus
on time with the customer and we will depart on time. Any customer who has not
been able to make it on time will have to make their own way to Gallipoli and
meet the group there later in the day if this is possible.
Q. Do we stop off for a break on the way from Istanbul to Gallipoli on the 23rd
April?
A.
Yes we
will stop at a spot where you can use the toilets, order some snack foods such
as grilled toast and pick up snacks for lunch. This will be our only
opportunity to stop before Gallipoli and once we get there, while some toilet
facilities will be available, there are not any places to eat so we suggest all
customers buy something to keep them going until the evening when you arrive at
your hotel in Edremit.
Q. What time will we arrive back in Istanbul on the 25th April?
A.
The arrival time back in Istanbul will vary depending on how busy the Gallipoli
Peninsula is and the traffic back to Istanbul. Generally you can expect to
arrive back to Istanbul between 8pm and 11pm.
Airport Transfers
Q. How far away are your hotels from the airport in Istanbul?
A. There are
two international airports in Istanbul (Istanbul Ataturk Airport IST and Sabiha
Gokcen Airport SAW)
-Istanbul Ataturk Airport (IST) is located on the Europe side of Istanbul
and 15 km away from our hotels and the old city center Sultanahmet Area. Most of
major international flights arrive at Ataturk Airport.
-Sabiha Gokcen Airport (SAW) is located on the Asian side of Istanbul and
60 km away from our hotels and the old city center Sultanahmet Area. Sabiha
Gokcen Airport is used by mainly domestic flights and budget airlines such as
Easy Jet.
The map below shows the location of these airports:

Q: Are Arrival Airport Transfers Available with these tours?
Ataturk International Airport – Most International Flights
9 Day Tour Customers - Tour Start Date: 18th April 2009
If you arrive at Ataturk Airport
on the 18th April between 12 noon and midnight then we will meet you and
transfer you for FREE to your hotel. If arriving outside these times you will
need to make your own way to the hotel or use our optional transfer service
which has a cost involved and is explained below. In early April you will be
provided with full details of how to get to your hotel.
6 Day, 8 Day, 16 Day Customers - Tour Start Date: 21st April 2009
If you arrive at Ataturk Airport
from 8am until midnight on the 21st April then we
will meet you and transfer you for FREE to your hotel. If arriving outside
these times you will need to make your own way to the hotel or use our optional
transfer service which has a cost involved and is explained below. In early
April you will be provided with full details of how to get to your hotel.
5 Day Customers - Tour Start
Date: 22nd April 2009
If you arrive at Ataturk Airport
from 8am until midnight on the 22nd April then we will meet you and transfer you
for FREE to your hotel. If arriving outside these times you will need to make
your own way to the hotel or use our optional transfer service which has a cost
involved and is explained below. In early April you will be provided with full
details of how to get to your hotel.
4 Day Customers - Tour Start Date: 23rd April 2009
If you arrive at Ataturk Airport
from 8am until midnight on the 23rd April then we will meet you and transfer you
for FREE to your hotel. If arriving outside these times you will need to make
your own way to the hotel or use our optional transfer service which has a cost
involved and is explained below. In early April you will be provided with full
details of how to get to your hotel.
Important
Note: Please ensure
we have your arrival flight details no later than the 7th April 2009 if you wish
to use our free airport transfer service. If you do not provide these then we
cannot guarantee an airport transfer.
Optional Paid Airport Transfer
Service - Ataturk International Airport
If arriving outside of the above times of the free airport arrival transfers as
outlined above then you can either make your own way to the hotel by the Metro
Rail system that runs from the airport or you can find a taxi outside of the
airport. We will provide you with your hotel details in early April.
Alternatively we can arrange a transfer for you from Ataturk International
Airport and the cost is based on the number of people we transport from the
airport at the same time.
Pricing Schedule for Transfers - To be paid in cash in the coach.
1 Passenger £30 per person
2 Passengers £15 per person
3+ Passengers £10 per person
Important Note:
Please ensure we
have your arrival flight details no later than the 7th April 2009 if you wish to
use our airport transfer service. If you do not provide these then we cannot
guarantee an airport transfer.
Sabiha Gokcen International Airport – Easyjet Flights from London
For customers arriving on the Easy Jet Flight from London Luton on the 21st,
22nd & 23rd April then we can meet you at the airport and transfer you to your
hotel for £15 per person
which is to be paid in cash in the coach to our representative.
If you
arrive on a different day or at a different time then we can arrange a transfer
for you but there is a cost involved and it is based on the number of people we
transfer at the same time.
1 Passenger £50 per person
2 Passengers £25 per person
3+ passengers £15 per person
The reason that we cannot provide a free transfer from this airport is because
it is a considerable distance from the center of Istanbul.
Important Note:
Please ensure we have your arrival flight details no
later than the 7th April 2009 if you wish to use our airport transfer service.
If you do not provide these then we cannot guarantee an airport transfer.
Pre-Tour Accommodation & Arrival Flight Transfers
If you book pre-tour accommodation through
Sammy's Travel then we are able to offer you an airport transfer service as per
the details below.
Ataturk International Airport
If arriving 21st April between 8am and Midnight = Free
If arriving 22nd April between 8am and Midnight = Free
If arriving 23rd April between 8am and Midnight = Free
If
arriving outside of these dates and times
we can arrange a transfer for you from Ataturk International Airport and the
cost is based on the number of people we transport from the airport at the same
time.
Pricing Schedule for Transfers - To be paid in cash in the coach
1 Passenger £30 per person
2 Passengers £15 per person
3+ Passengers £10 per person
Sabiha Gokcen Airport
If arriving 21st April on Easy Jet flight from London Luton = £15
If arriving 22nd April on Easy Jet flight from London Luton = £15
If
arriving outside of these dates and times
we can arrange a transfer for you from Sabiha Gokcen Airport and the cost is
based on the number of people we transport from the airport at the same time.
Pricing
Schedule for Transfers - To be paid in cash in the coach Passenger
£50 per person
2 Passengers £25 per person
3+ passengers £15 per person
Q: Do you operate transfers back to the airport at the end of the tours?
A.
We do operate departure airport transfers back to the Airport at the end of the
4, 5 & 6 Day Tours on the 26th and 27th of April. In order to arrange an
airport transfer for these dates then please ensure we have your departure
flight details by no later than the 7th April 2009. Your guide will advise you
off the pick up time from your hotel in Istanbul and cost of the transfer once
you are in Istanbul. Prices are based on the number of people we transfer to the
airport at the same time as you.
The cost of the departure transfers is shown below and needs to be paid to our
transfer staff in cash on the way to the airport.
|
No. Passengers |
Ataturk International Airport |
Sabiha Gokcen International Airport |
|
1 |
£30 per person |
£50 per person |
|
2 |
£15 per person |
£25 per person |
|
3+ |
£10 per person |
£20 per person |
|
4+ |
£10 per person |
£15 per person |
Q: What if I am arriving by another form of transport other than air. How do I
get to my hotel and meet my tour?
A.
If arriving in Istanbul by train, bus, ferry or car then you will need to make
your own way to the Hotel to meet your tour. You will be provided with the
Hotel name and address in early April so you can easily travel by taxi or metro
from any point of entry to the hotel. Likewise if you are departing Istanbul by
any means other than flying then you will need to make your way to the relevant
port/station at the completion of your tour but your guide can assist you in
ordering a taxi or give directions via the metro system.
Anzac Day - Gallipoli
Q. Where do we stay on the night of the 24th April before the Dawn Service?
A: We
arrive at Gallipoli on the evening of the 24th and spend the night at Anzac
Cove. Due to the growing number of people visiting Gallipoli for Anzac Day each
year there is no ideal time to arrive. The area is very busy from early on the
24th and if you arrive early then it is a long wait in the cold until the Dawn
Service starts approx 04:30am. We get there a bit later on in the evening so
the wait is not so long. Unfortunately every year people take up more room than
they need to by either lying on the grass or over a number of seats in the
seating area. The organisers do all they can to get people to move and make
room for those arriving but we suggest that you should not be shy in asking one
of your fellow countrymen to sit up or take up less room.
We strongly suggest you take warm clothes and maybe even a sleeping bag and
blanket as a minimum. Once you arrive at Anzac Cove you will not have access to
your luggage on the bus so you may like to take a day pack with you with
everything you will need until the evening of the 25th when we arrive back in
Istanbul/Edremit depending what tour you are on.
There are ample toilet and food/beverage facilities in this area.
Q. Following the Dawn Service at Anzac Cove how do we get to the rest of the
services at Lone Pine and Chunuk Bair?
A. The Dawn Service is followed by the
Australian service at Lone Pine, the Turkish service and the New Zealand Service
at Chunuk Bair. The timings for these change each year but are published close
to the time and your guide will inform you of the times in 2009. The only way
to get to each service is to walk but there are shuttles available for elderly
and disabled visitors to the area and if you wish to use these then please let
your guide know they can inform the relevant people and let you know where to
access these services. We recommend that after the Dawn Service that you begin
walking as soon as possible to the other services and that New Zealanders
wanting to get a good spot at Chunuk Bair head straight there as space is very
limited in that area and it is approx a 1.15min walk from Lone Pine to Chunuk
Bair.
Q. How will we get back to our buses at the end of the day at Gallipoli?
A. We have two pick up points for collecting customers. The first is at
Lone Pine and the second is at Chunuk Bair. You will need to look out for our
staff and meeting point at both these places and make sure you are ready at the
time they say. All the coaches from all companies will make their way up to the
two pick up points in the order in which they arrived the night before and there
is a very short time to get people on the buses. We ask people to be patient
during this time as the timing of buses is completely out of our control.